Family Helplines
Free, confidential hotlines you can call for assistance
In a medical emergency, always call 9-1-1 immediately
Parental Advice and Crisis Lines:
Parents Helping Parents | 1-800-632-8188
- Free, 24 Hours, Confidential
- Advice for parents from parents
Parental Stress Line | 1-800-632-8188
- Free, 24 Hours, Confidential, Spanish & English
- 24-hour support and guidance hotline for parents and caregivers.
Baby Safe Haven Line | 1- 866-814-7233
- Free, 24 Hours, Confidential, Spanish & English
- Information about the Safe Haven Law, crisis intervention services, and pregnancy support
Basic Needs & Health and Human Services
Help should never be more than one phone call away. To simplify the process of getting help, United Way and MAIRS launched Mass2-1-1, a free hotline for finding government benefits and services, non-profit organizations, support groups, job training programs, volunteer opportunities, donation programs, and other local resources. 211 is:
- A confidential call.
- Available 24 hours a day, 7 days a week
- Can also be reached at: 1-877-211-MASS (6277).
- Multilingual
- Available in TTY at 617-536-5872.
